Insurance is supposed to give us peace of mind. It's supposed to protect us when things go wrong. But what happens when your insurance company says you're not covered?
That's exactly what happened to a Coppell family with a sinkhole problem. The Wales' backyard began disappearing piece by piece to a large sinkhole caused by this month's winter storms. When the family called the insurance company they were told they were out of luck. Their insurance covered the house, pool and retainer wall but not the "Earth movement" that caused the sinkhole. Now, the Wales are left with a crater for a backyard, $100,000 in repair bills and no insurance to help pay.
Don't be left in the dark, read the fine print. Working as a personal injury lawyer for almost 20 years, I'm not surprised to hear that an insurance company is taking advantage of the fine print. The insurance company won't treat you right. The insurance company is a business here for one reason and one reason only: to make money.
I cannot stress to you the importance of really understanding your insurance policy. Read everything an insurance agent gives you and make sure you know exactly what you're paying for and how much coverage you have. Don't let an insurance adjuster brush you off or give vague answers to your questions. If you aren't sure what you're covered for, call your insurance company. Call them today. Learn a lesson from the Wales - don't wait to find out you aren't covered.
