Where do I call to complain about the insurance company?

If the insurance company has done you wrong like we've seen so many do to our personal injury clients at the Anderson Law Firm in Fort Worth, you do have options.

Whether your complaint is that the insurance company is refusing to pay after your DFW car wreck or there is a dispute on coverage, most states, including Texas, have Insurance Departments ready to field complaints and possibly investigate. In Texas, this agency is called the Texas Department of Insurance (TDI).

The Texas Department of Insurance can help you with your complaint against the insurance company, HMO, insurance agent, or adjuster.

Contact the Insurance Company First

When you call TDI to make a complaint, they will first ask you if you've tried to resolve the issue with your insurance company's complaint department. TDI requires that most insurance companies in Texas have a toll-free help line. When you call the insurance company's customer support number, document the time, date, nature of your argument and the name of the person you talked to. You must cover your argument in order to be successful.

A lot of complaints can be solved at this level, without any interference from the Texas Department of Insurance, but inevitably some cannot.

The Complaint Process with TDI

If the insurance company is unwilling to work with you, then it's time to contact the Texas Department of Insurance.

They can take care of title, insurance, HMO, and workers' compensation complaints concerning false advertising, suspected insurance fraud, misrepresentation and claim and benefit disputes.

Chances are if you're having enough problems with the insurance company that you need to file a formal complaint with TDI, you will need to contact a Fort Worth personal injury lawyer. The Texas Department of Insurance is there to protect you from unfair insurance practices; they cannot act as your lawyer.

That means they can't give legal advice, give an estimate regarding damages or make any judgments on medical conditions or injures. All the Texas Department of Insurance can do is determine if an insurance company should be covering your injuries based on your policy.

For more help with the insurance company, call the Anderson Law Firm in Fort Worth. We have a proven track record of success against insurance companies. We always offer free, no obligation case reviews and we only get paid when you win.

Other Articles You Might Be Interested In:
Insurance Company Goal No. 1: Pay You as Little Money as Possible
Insurance Company Goal No. 2: Delay the Claim As Long As Possible
The Legal Process Explained
How to Investigate Your Texas Motor Vehicle Accident
Why We Do Not Represent Sue-Happy People

One of the most common questions a new client has is “What is my case worth?”

The truth is that it is extremely difficult to estimate any injury claim's value until the injured party has ended medical treatment and is either well or as well as he or she is going to get. Only then can you truly put a figure on the damages that should be sought.

There is nothing worse than settling a claim too soon because once you settle, it's final. If your conditions worsen after prematurely accepting a settlement then you have no choice but to pay any additional medical bills yourself. Once your case settles, you cannot force the insurance company to also pay for your medical care in the future.